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Staff Spotlight | Duncan Warrender

At FiFab, we are committed to making the difference, and our people behind the scenes are what allows us to live that value. We want to introduce you to key people in the team who have worked with FiFab to deliver a reputation for quality, flexibility, and customer service.

In this edition, we speak with IT Coordinator, Duncan Warrender, who is celebrating 8 years at FiFab on the 25th of April 2024.


What is your role at FiFab and what does it involve?

My role at FiFab is IT Coordinator, and I do everything from 1st – 3rd line support, infrastructure maintenance, upgrades & management, project work, and continuous improvement. I am always looking for ways that we can use technology to enhance the processes both on and off the shop floor.


How did you learn about FiFab and why did you want to work for the company?

I used to work in Edinburgh but got sick of travelling to and from Fife every day and wanted to move closer to home, where I would have more time to spend with my kids.

I had my FiFab interview with Roberto, C.I & Facilities Manager, who allowed me an insight into the impact I could have on FiFab, implementing and improving on their internal processes.


What is the best thing about working for FiFab?

From planning to implementation, I get the freedom of putting my ideas out there and getting to work on those ideas. I am a one-man department really so I enjoy being able to be told what direction to go down and I can run with it. I also enjoy that my role allows me to deal directly with the directors, to maintain and improve FiFab from a technical point of view.

From a personal point of view, I have kids and FiFab allows me the flexibility to be there for my kids when I need to be. I can work from home for a few days a week which is a big benefit for me.


What is your most memorable moment from your 8 years at FiFab?

One of my most impactful achievements from working at FiFab is upgrading the process in the dispatch department. The original process was very manual and involved parts being boxed up and manually labelled. I was able to upgrade this process by adding a barcode so that only one or two bits of information needed to be added, speeding up the process from a few minutes to only a few seconds.


What is next for your career with Fifab?

Since Covid-19, FiFab has got very busy, so I foresee continuous improvements to the processes to cope with the increased workload. Through maintaining and improving procedures and processes from a technical point of view, the manual work will be more seamless and allow us to deliver the best-in-class products on time and with quality confidence as standard.


John Penman & the team at FiFab would like to thank Duncan for all his hard work and congratulate him on 8 years with the company.

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